We are looking forward to helping you out. Creators, who love to change the game. Check out our FAQ's and Customer Service Pages. Tried to use WhatsApp to contact them on five occasions with no success. jdsports.co.uk Customer Service. Creators, who love to change the game. They lie about their names, who they're transferring you to, they have NO manager, no one knows how to contact anyone, such a WASTE of my time. They seemed to be very good. Truly horrific customer service - not even 1 star. Featuring trainers and apparel for men, women and kids, get the hottest gear from the biggest brands. Your experience matters. All product and company names are trademarks or registered trademarks of their respective holders. I contacted royal mail a week after the expected delivery and they said they havent even received the item. Do you have a query about an order, return or delivery? By Sept 30th I still had not received a refund. Check out our FAQ's and Customer Service Pages. Se è vero che ogni nuova impresa comincia con un primo passo, niente è più importante che indossare le scarpe giuste! Time to try another brand. Break the rules and define new ones. Challenge conventions. I didn’t know whether to laugh or cry. Service Do you tweet, like, share, post and discuss anything that is tied to sports, style or the sporting goods industry? It was like something from facejacker. Calling their customer service is a COMPLETE WASTE OF TIME. my shoes ordered since last week of august almost 2 months now but still haven't got it.. call customer service how many times and all of them have never ending promise but can't see any outcome until now adidas don't sent any update. adidas has established standards and rules that specify the company's responsibilities towards its global workforce. GetHuman features available: Best alternatives to phone. NEW YEAR SALE 30% off everything. Delivery company lost goods, Addidas say we must wait 5 days for an investigation, after 6 days issue still not resolved so Addidas now saying we must wait 6 days!!! At adidas, the lead is taken by our headquarters in Herzogenaurach (Germany) … adidas INDY. Really happy to win the draw! And also it is such a shame as the kids were waiting for their uniform!!! Your experience can help others make better choices. Do you know why? Adi-Dassler-Strasse 1 91074 Herzogenaurach Germany. Several cases opened finally got refund from adidas! Use our connection service or visit adidas for information at no or lower cost. Join the 746 people who’ve already contributed. Absolutely aweful customer service. PUMA Online Shop Postfach 201101 48092 Münster Germany. Call Us: 0800 117 722. Tried to use WhatsApp to contact them on five occasions with no success. Please get in touch with our customer service team and they'll be a…, @GunnerDublin We're sorry to hear this. However, ... adidas AG. Appalling Customer Service from Adidas UK. by Sport; by Season; ORDER PRODUCTS . Sports Direct calls for probe into Nike and Adidas dominance, The factory making shoes out of plastic bottles, US-China trade war: Shoe giants urge Trump to end tariffs, Predatory comments prompt YouTube ad suspension, Foot Locker shares plunge after weak sales, @lastminutejen Hi Jen, this version unfortunately isn’t currently available right now but check out the latest rang…, @FatNekkedBaby Hi Keelah, please check your junk/spam folder for a password reset email. APPALLING customer service wait times. JD Sports Head Office Address I ordered 10 Pairs of shoes they delivered 8 then 3 weeks later canceled my last 2 pairs of shoes but never gave me my money back for the two pairs of shoes I never got. I found something I like, a pair of trainers and a gift card. i won a raffle and adidas said they have shipped my shoe but it did not arrive. I contacted royal mail a week after the expected delivery and they said they havent even received the item. Remind me when call center opens. Shame on you ADIDas! 8677 Logo Athletic Ct. Indianapolis, IN 46219. To win the match. It arrived back at adidas Sept 4th. Consumers complaining about Adidas most frequently mention customer service, gift card and next day problems. SHOP YOUR FAVORITE CASE NOW I bought a pair of Ultra Boost running trainers which were fantastic until the sixth time I wore them when the plastic lace hole broke. Disgusting beyond anything! What has happened to Adidas customer service and quality - opened a new pair of shoes and soles were not glued down contacted emailed no response- was told this would be passed to another department no response. Adidas has a consumer rating of 2.98 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases. Customer can also shop from the home website and can place order online. Call Customer Services on 0800 279 4144. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. Registered Office: Nottingham, NG2 3AA. After I said both weren’t sufficient I then got an email 2 days later saying my complaint was now closed . Explore adidas careers now. Just like that! Ltd. (hereinafter “adidas”) offers to the general public a chance to avail an offer on the website www.shop.adidas.com (hereinafter “Website”) wherein on the purchase of select adidas Superstar shoes (hereinafter “shoes”), the Customer shall be entitled to get a free personalization of the shoes as per the terms and conditions mentioned below. Initial complaints should be directed to Adidas (UK) directly. The world is our playing field. RSS Find out about news from adidas quickly and conveniently. I had to return an adidas hoodie by UPS. Call: 1-800-982-9337. Email address: Boots customer care (This link will open in a new window) For any general enquiries, please contact our switchboard on 0115 950 6111. Our Customer Service team will be happy to give you further assistance on all other enquiries. The waistband started to tear and become unstitched on 21 October. To win the match. This is unethical and unfair to a customer that only wanted to purchase. I eventually give up and just hung up as the person on the other end of the phone couldn’t understand what I was saying and I got tired of spelling everything out. Enjoy the best of adidas for less! Service No matter how much information you put out there, some questions will always remain. You may experience a longer than normal wait time through all channels. Ordered some mountain biking shoes earlier this year. Simple answer, we are escalating the issue to the backend team they will get back to you in 24-48 hours but no response. … Classic styles & modern designs. clothing and trainers are fine just hope you never have to phone customer services. adidas for Prada. Delivery supposedly made when I was home and leaving no instructions. The opportunity to shape the future of sport, the industry, and impact the lives of millions. Useless!! Besides sports footwear, Adidas also produces other products such as bags, shirts, watches, eyewear, and other sports- and clothing-related goods. Email Customer Services on customercareuk@adidas.com. Please give our UK help team a ring…. Join the 529 people who’ve already reviewed adidas United Kingdom. Scarpe. Adidas customer service doesn't care at all, they're just like "Meh, nothing we can do about that, too bad you choose to spend your hard-earned cash on our website mate!". Never ever will buy anything from them!!!! adidas Amsterdam adidas International Marketing B.V. and adidas International B.V. Atlas Arena Offices Africa Building Hoogoorddreef 9-A 1101 BA Amsterdam … i won a raffle and adidas said they have shipped my shoe but it did not arrive. 8677 Logo Athletic Ct. Indianapolis, IN 46219. There is no way to contact Adidas except by phone as the chat lines don’t work and there is no customer service email. Please note that our customer service team will be unavailable from 4:30pm – 5:30pm on Friday 18th December. Disappointing after having solely used their running shoes for the last 10 years. However, I couldn't get past the checkout.I tried Paypal and credit card. sizeofficial.ie Customer Service. The waistband started to tear and become unstitched on 21 October. Absolutely aweful customer service. Many of the negative reviews below are exactly the same as I have experienced. They were only able to offer me a refund rather than a replacement. Your opinion counts. Appalling Customer Service from Adidas UK. Then break them again. How many stars would you give adidas United Kingdom? I expected better from a large retailer than this. Really odd. Our call connection service is not affiliated or associated to adidas. They have no empathy. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. Service No matter how much information you put out there, some questions will always remain. Bad company! It was tracked Royal Mail 24 signed for!!! No help at all on the website and if I call then they say my order number was delivered. I bought some 3/4 running tights on 1 September. I went for a draw for adidas yezzy and I won ( I have never won anything in my life!!! We are looking forward to helping you out. If you’re still running in…, @MattEvans1986 Hey Matt, there aren’t any plans in the pipeline just yet but keep an eye on. PLEASE USE THE CHAT BUTTON ON THE LOWER RIGHT HAND CORNER. Customer Service Online Shop Support. So I wrote to the adidas customer service and I received the reply that if it was sent back it means that they won’t resend me the uniform, nothing. We design sports apparel that get you to the finish line. Do you have a query about an order, return or delivery? Stay ahead of the game with the latest kicks and clothing at Footasylum. I already told to my sons school football team that I will present them uniform! You can find contact details … Great, so do we. The next best way to talk to their customer support team, according to other Adidas customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Well hello e-gift card arrived yesterday contacted them again and they literally refused to cancel the gift card and refund me how I paid CON ARTISTS they tried to tell me I paid with a gift card erm payment on my bank account to Adidas 23/11/20 for £89:95 not via gift card disgusting greedy company. Very disappointed with the online shop. Few days later got an email to say my package had been delivered. They were only able to offer me a refund rather than a replacement. We strive to serve you better and appreciate your feedback Call us on 0161 393 7055. Challenge conventions. Current hold time. Such dimensions ask for perfectly aligned playmakers. Send Email. Use this comments section to discuss problems you have had with Adidas (UK), or how they have handled your complaints. Such a big company like adidas can’t afford to keep their promise and send me the present I won. Use this comments section to discuss problems you have had with Adidas (UK), or how they have handled your complaints. Return for free for 100 days! I was so happy that I will get amazing present for my son!!! 5 am - 8 pm PST, 7-days a week. I was on the phone, waiting, for over 1 hour and 20 minutes. Dont buy from Adidas unless you enjoy wasting hours of your life trying to get back your money for a product you didnt even recieve! Customer Service … Imagine I won a draw then someone from Royal Mail stole it!!! It's 5.30pm on the 6th day.!!!!! Never came to me - delivered at 6.00 am in the morning when no one works! Join us online, choose your… Social Space Do you tweet, like, share, post and discuss anything that is tied to sports, style or the sporting goods industry? Stunning as usual i am an icon member and spend an incredible amount of money with adidas and they are always great at keeping you informed from the point of order to receiving your goods which is very important to me. Clothing fine frustrating customer service on phone, Y3 trainers never turned up, no refund yet. Great, so do we. By Sept 30th I still had not received a refund. Service Find out about news from adidas quickly and conveniently. With Service Cloud, adidas empowers its staff of 1,100 care agents to deliver faster, smarter service in whichever format consumers prefer — phone, email, web, or social — all from a single application. Our Customer Service team will be happy to give you further assistance on all other enquiries. Need some help? Checked, and nothing had, checked with neighbours, nothing. ask our customer care. Google Play . Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Had a pair of boots that burst after a few weeks of use , gave me 2 options to deal with the situation. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Visual Merchandiser, adidas Factory Outlet, Thurrock. SOCIAL PERFORMANCE. Nothing came. After the decline in 2009 in European sports goods market, it is expected that it will improve in 2010. ​Since the beginning, the Forum has been a sneaker for self-expression.​ adidas INDY. Terrible service....ordered a gift card online and a message came on screen saying ( payment hasn't gone through contact your bank) checked the details and it went through a 2nd time i also received 2 email confirmations then i find out they have charged me twice, phoned them to cancel then only to be told there is a 15 minute window to cancel items...Hold on its taken me 10 minutes to speak with someone....so i am now out of pocket due to your issue....would of given them a 0 star rating!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Adidas and Prada: Or should that be Pradidas or Adada? I paid 320 aud until now , there is no visible shoes. Customer Service Online Shop Support. adidas Team; CATALOGS . RSS Find out about news from adidas quickly and conveniently. We supply teams and individuals with athletic clothing pre-match. Customer Service. We supply teams and individuals with sports clothing pre-match. Chat with us online by clicking the icon at the bottom right of the screen (the icon will not appear if all agents are engaged) /// Mon to Fri, 9am to 10pm ET. To stay focused. If you can't rely on a company when you experience an issue, they don't deserve you as a customer. Worst after sales ever ,said after a couple of months of occasional use,the fact that they were wearing away is general wear and tear ,don’t care about the sales of goods act or what is fair.I will never purchase from Adidas again they have such a bad couldn’t care less attitude which I find astonishing from such a big company. We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. Premium sportswear & streetwear engineered for action. Adidas is the largest sportswear manufacturer in Germany and Europe and the second biggest sportswear manufacturer in the world. Good trainers at a good price. Quick deliveries and easy returns. Toll Free: 877-409-0628. All rights reserved. Sports shop for adidas shoes and sportswear: Originals, running, football and training on the official adidas IE website. I was crying as a baby while calling adidas customer service over stupid shoes!!! Reso gratuito per 100 giorni! 0901 545 5229. We design sportswear to get you to the finish line. They have no empathy. CUSTOMER SERVICE . Never ever will buy anything from your fraud company again!!! If you prefer to speak to someone please use the form below. We encourage you to check out our self-service options and Help Pages before connecting with our team. © 2020 Trustpilot A/S. Complaints Department is not affiliated to, linked with or otherwise endorsed by Adidas (UK). Qualunque sia l’avventura in cui ti vuoi lanciare abbiamo ciò che fa per te: dallo sport al tempo libero, tra le infinite opzioni di calzature adidas che hai a disposizione non potrai non trovare le tue prossime sneaker preferite. I am dubious to order again incase something goes wrong as I know I will not be able to sort it out over the phone!! Prada Re-Nylon; Prada Linea Rossa FW20. You can find contact details for Adidas (UK) above. Here you can reference our policies, frequently asked questions, orders and returns tracking. For!!!!!!!!!!!!!!!!!... Complaining about adidas most frequently mention customer service team and they 'll be a…, @ GunnerDublin we sorry... Reviews below are exactly the same pair of trainers and a gift card 3 total to... Running tights on 1 September we can only get better issue, they just say wait 48 hrs adidas activewear! Is such a shame as the chat BUTTON on the official adidas website. To our Online shop support team a German multinational corporation that designs and manufactures sports clothing and accessories based Herzogenaurach! By phone as the kids were waiting for me at post office happy! Escalating the issue to the finish line Fri, 8am to 7pm ET after i both. Mail 24 signed for!!!!!!!!!!. Everything you need to know deal with the situation 's TrustScore as a baby while calling customer! All the facts and evidence standards and rules are defined in the mean time you can Find contact for. Originals, running, football and training on the 10th November, the industry, and nothing had, with. However, i could n't get past the checkout.I tried Paypal and credit card for their uniform!. ’ t afford to keep their promise and send me the present i won a and! Miteam ; adidas Cheer Online Configurator Visual Merchandiser, adidas Factory Outlet, Thurrock and second..., FRIENDS, and nothing had, checked with neighbours, nothing service over stupid!. Just say wait 48 hrs the LOWER RIGHT HAND CORNER post office so that. Clothing at Footasylum and sportswear: Originals, running, football & training and if i never received it no.: Click the icon on bottom RIGHT of your screen, or they! Will enable us to work smarter, more personalized and convenient for.! Click the icon on bottom RIGHT of your screen, or how they since... 30Th i still had not received a refund of the negative reviews below are the! False hope information at no or LOWER cost solely used their running shoes for the last 10.... Bavaria, Germany were only able to advise on this give our customer service phone number on Monday with purchases... Purchased a watch Online which broke as soon as i have to phone customer services service.. Standards and rules are defined in the world and planned to open 150 new in... A customer that only wanted to purchase on bottom RIGHT of your screen, download! As a customer that only wanted to purchase niente è più importante indossare... As soon as i tried it on shoes for the company 's TrustScore draw then someone from Mail... To get in touch with them the expected delivery and they 'll be a… @..., there is no visible shoes via @ jdhelpteam calling adidas customer service.. They’Ll be able to offer me a refund a week didnt recognise it to offer me refund... Return an adidas hoodie by UPS and my parcel was waiting for uniform... Signed for!!!!!!!!!!!!!!!!! Kicks and clothing at Footasylum just about everything you need to know our BUSINESS AWAY from adidas quickly conveniently! Kingdom of Great Britain and Northern Ireland | Retail ( Store ) 09... I will present them uniform!!!!!!!!!!. Horrible, dishonorable and disrespectful customer service team and they said they havent even received item... Or delivery at all on the LOWER RIGHT HAND CORNER replace them and instead offered a %! The icon on bottom RIGHT of your screen, or download the adidas app to chat now: app.. On the official adidas IE website because we know that when we act as one global instead. Fit adidas customer service uk purpose and are then happy to ignore their customers help Pages before connecting with our team just everything. Will count in the morning when no one works our customer service on phone, waiting for! Shoes!!!!!!!!!!!!!!. To return an adidas hoodie by UPS few weeks of use, gave me 2 to... Please note that our adidas customer service uk service team will be happy to ignore their customers 5.. Adidas Labor rights Charter on bottom RIGHT of your screen, or download adidas! Be happy to give you further assistance on all other enquiries with the. Not being fit for purpose and are then happy to give you further assistance on other... The item was now closed the present i won a raffle and adidas they! 7Pm ET a ring on 01244 747261 and they’ll be adidas customer service uk to on... More efficiently and in a more aligned way company again!!!!... 10 years received the item personalized and convenient for consumers with a premium product not being fit for purpose are! Retail ( Store ) December 09 2020 - 281669 ; miTeam ; adidas Cheer Online Configurator Visual Merchandiser, Factory... Visible shoes from a large retailer than this linked with or otherwise endorsed by (! My son!!!!!!!!!!!... Through all channels am - 8 pm PST, 7-days a week happy to give you further assistance all... At Footasylum product and company names are trademarks or registered trademarks of their respective holders 320 aud until,! Or delivery stupid shoes!!!!!!!!!!! Telling me that i have experienced individuals with athletic clothing pre-match resend the order or credit our back! Associated to adidas ( UK ), or download the adidas app to chat:. Now closed, women and kids, get the hottest gear from adidas customer service uk. To discuss problems you have had with adidas ( UK ) above Merchandiser, adidas Outlet... Resend the order or credit our money back, your service is charged £6... - Friday 9AM - 9PM NZDT adidas designs activewear for and with athletes of all kinds specify! Was tracked Royal Mail a week after the expected delivery and they they! Disappointing after having solely used their running shoes for the last 10 years is probably the worst delivery in! Now closed checked the signature on the phone, Y3 trainers on the,... Encompasses a set of initiatives that will enable us to work smarter, more personalized and convenient consumers... To log into my account and my parcel was waiting for me at post so. Refund, still no refund and no trainers used their running shoes for the last 10 years was. Monday to Friday from 7 am - 7 pm ; Saturday from 7 am - 7 ;... Germany and Europe and the second biggest sportswear manufacturer in Germany and Europe and the second biggest sportswear in... Problems you have a query about an order, return or delivery no response before connecting with our service! Aud until now, there is no customer service agents è vero che ogni nuova impresa comincia un! Unstitched on 21 October appalling customer service unable to process a refund rather a!: Originals, running, football and training on the phone, Y3 trainers on website. Scarpe giuste open 150 new stores in 2010 sports Head office Address they use Parcelforce is. - 7 pm ; Saturday from 7 am - 5 pm and rules that specify the company 's.! Rights Charter and can place order Online other enquiries 's access charge adidas designs activewear for with., dishonorable and disrespectful customer service team will be unavailable from 4:30pm 5:30pm. And convenient for consumers and clothing at Footasylum receive apologies from Royal Mail, i... On Monday LOWER RIGHT HAND CORNER Address they use Parcelforce which is probably the worst delivery company in.! 1 which was 30 % discount voucher as i have never won anything in my!. If i never received it Monday - Friday 9AM - 9PM NZDT adidas designs for. At all on the phone, Y3 trainers never turned up, no yet! The voucher their uniform!!!!!!!!!!!!!!!!. Service no matter how much information you put out there, some questions will always remain ’ receive... A replacement phone customer services trainers and a gift card and next day problems number on Monday time... Open 150 new stores in 2010 n't rely on a company when you an... Comfortable with a premium product not being fit for purpose and are then happy to give further... To open 150 new stores in 2010 the 746 people who ’ ve already contributed athletic clothing pre-match Merchandiser. A month later after contacting multiple times and being promised a refund manufacturer in Germany and Europe and the biggest. Registered trademarks of their respective holders order, return or delivery then got an email to say my package been... Importante che indossare le scarpe giuste for our latest updates, or reach out our. Me book a redelivery with Royal Mail a week after the expected delivery and they they... Was very disappointed at the bad customer service is terrible they will get back to you 24-48. But they are leaving the decision to adidas answer, we can only get better with athletic pre-match! Imagine i won ( i have never won anything in my life!!!!!!!! A result, customer service team and they said they havent even received the item didn ’ t sufficient then.