They are financially supporting groups Antifa that attack innocent people, call babies ''racist'' and they support the Corrupt Democratic Socialist Party saying FALSELY that they fight against ''racism''! Received email accepting order with delivery date by 30/3/20. Nike — nike customer service. Contact Nike customer service. The store has great prices on most products. Your experience matters. 10 days after order then cancelled. Overview Nike has a consumer rating of 2.58 stars from 164 reviews indicating that most customers are generally dissatisfied with their purchases. Nike does not provide product replacements or cash refunds. Learn about Nike culture, salaries, benefits, work-life balance, management, job security, and more. Decided to shop at Nike online. You are telling me you can't modify my shoe lace choice for almost $200 pair of shoes that have yet to come close to be worked on? Reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. We value your privacy. NIKE Customer Service Reviews. Do you agree with Nike Store's TrustScore? Took them forever to arrive. Still no answer and today they told me they cancelled my order. ... Write a review. Nike provides customization of their shoe range on their site Nike.com.Nike also offers a one year warranty for their products. Original review posted by user 10 minutes ago I have been a Nike customer since the seventies. Be the first one to find this review helpful. ... Nike Employee Reviews for Customer Service Representative. 1 review. Contact customer care: 1800 102 6453. The customer service reps can't do their jobs properly or even know their jobs. Honest review, hope this helps. Updated Nov 11, 2020. Absolutely shocking customer service from Nike. Join the 1,783 people who’ve already contributed. Review authors value the most Diversity of Products or Services. Extremely poor customer service at Nike Mall of Africa in Midrand. I talked to customer service at least 5 times . Do you agree with Nike Store's TrustScore? Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. D Default Story Dec 09, 2019. Its no small amount. Thank you, you have successfully subscribed to our newsletter! The best for me! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Terrible customer service. Horrible chat reps!! Most commonly, consumers tend to contact Nike to ask questions about: Shipping and Delivery, Return/ Replace, Product/ Service. The app shows it is being packed, they have not communicated this to me everytime i had contact and now they tell me to just reorder. Shop sports sunglasses & athletic eyewear by Nike Vision. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue. 23 people have already reviewed Nike. My favorite brand of trainers with amazing online shop. How many stars would you give Nike? FAQ. The shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks Nike to help make America great again. I would differently return to the Nike store. Jimmy Samsonite 34 reviews. Find helpful customer reviews and review ratings for NIKE Men's Pacer Half-Zip Top, Gunsmoke/Heather, Large at Amazon.com. Indeed logo. Nike is still looking to win with its product, but now it’s looking to differentiate its brand based on service and offer a superior customer experience than its competitors. Good luck with having clients ONLY the celebs, Elites, Billionaires and their fans! Customer service contacts and company information. Do not order from Nike ! Nike customer services Deserves to be rated a ZERO! You cannot fight racism by sponsoring one of the MOST racist and socialist party in the world: The Democratic Party. Sign up to receive our free weekly newsletter. “ One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors … Nike India reviews and complaints. nike.com. 5,978 NIKE reviews. Horrible experience with Nike in Lynnfield plaza!!! How Nike plans, approaches, and manages customer care Located in the heart of the Pacific Northwest (Beaverton, OR) Nike employs hundreds of people across dozens of different departments. Nike is a one stop shop. Unsubscribe at any time. Paying top money for a tracksuit, it rips in under a month and you label this as "wear and tear"? Love this brand and website. Filter. shoes and apparel are high quality. okay fine, I call...after waiting and being placed on hold three tiems, I was told the exact same thing. If the store has it in stock they will find it for you. I want to return all my Nike products and I will NEVER EVER Buy Nike in my life. All Rights Reserved. ... won a sneaker raffle having entered hundreds sick of missing out 9n really great trainers as a genuine big spending nike customer … all I can say, is don't mess up and don't expect "customer service' to do ANYTHING for you. Some dismiss Nike as a marketing brand, but Nike was started by a runner (Phil Knight) and his trainer (the legendary Bill Bowermann) as a true game-changer running brand. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. The brand replied the most on … Submit your complaint or review on Nike India customer care. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. Our content is intended to be used for general information purposes only. The job is not hard at all, the … page 4 ... this delay is causing me to miss any chance of using this credit on the Nike Sale, if this is the kind of customer service you receive from Nikes elite services department it explains why Nike … I will never shop Nike again and I will be sure to tell all my friends and family how awful Nike is. | Read 41-60 Reviews out of 1,783 Customer service , Only 30 min break … Terrible service so far have been… Terrible service so far have been waiting for my order for a long time made contact with customer service several times and get the same old story I will never order from Nike ever again the uksoccershop much better I ordered the Liverpool shirt from them and got it within 8 days fantastic Communication and service way better than Nike Voice your opinion today and hear what 23 customers have already said. Got in touch with customer service and she said transaction not found. Surreal experience at the Nike store in NYC (Fifth Ave): (1) I returned a pair of shoes because defective (fell apart after quarantine use inside the apartment), (2) The store forced me to use the credit right away instead of giving a gift card, (3) The new shoes I ordered at the store never arrived (first blaming the delay on Covid, then saying the item is out of stock when it’s still available online), (4) Nobody at the store is able to fix the issue, it’s been 4 weeks and I’m still waiting for my money back. For heaven's sake! Worst brand and customer service I've ever ever dealt with! Nike does not Value … been collecting cortez. Didn't recieve my order - heard nothing back from Nike. They showed up with dirty shoe strings. I conntacted Nike support after the date of estimated delivery passed. Jobs. Useful. Although disappointed it was not a big issue with the Self Isolation rules in place so I sat back and waited. On November 1st 2020 I went into the Nike Portland located in downtown Portland, Or. Nike … On average, Nike replied in 10 hrs. Write a review. Original review: May 17, 2020 This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and … I am impressed by their quality and the variety of what Nike offers. I paid with Apple Pay and the website did not read my apartment number on my delivery address. They have more class. A free inside look at company reviews and salaries posted anonymously by employees. A Nike claim can be easily submitted online at www.nikeclaims.com or by calling Nike … Because customers interact with companies across a … Mind you, this is an order placed within the half hour. As mentioned just earlier, it … 35 NIKE reviews. Are. © 2020 Trustpilot, Inc. All rights reserved. After using it for 2 weeks it got ripped from the bottom. You can find contact details for Nike above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I am OUT and Done with NIKE! Baby & Toddler Baby Girl Baby Boy All Clothing (0M - 4T) All Shoes (0C - 10C) Baby Box Sets Accessories & Equipment Bags & Backpacks Hats Socks Shop Collection Rep Your City Nike Adventure Club Boots Sandals & Slides Jordan Kids Fan Gear Nike … It turned out the shoes where lost on the way. Warning $200 Shoes in the bin ! nike air max 97 plus. This company is not yet accredited. Bank Transaction done. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! Customer value is the difference between what a customer gets from a product and what he or she has to give in order to get it. Check out what 32 people have written so far, and share your own experience. Building loyalty through exceptional customer experience One of the cornerstones of Nike’s customer trust is customer experience. Their Shipping Service and Customer Service are one of the worst I ever seen. Ordered a couple of things on 11.11. We’ll start sending you the news you need delivered straight to you. There’s a lack of personalisation. Even if every time I call them, they can see that those days have passed several times, they just add a comment to that case and nothing is happening.I should read more carefully all other reviews about how Nike doesn't give a s**t about customers. Write a review Nike is a customer-oriented brand and customer loyalty is a strong source of competitive advantage for it. Read about their experiences and share your own! Useful. Enjoy reading our tips and recommendations. Order my sneakers online. The quality of the clothes is very high but the price tag for them is also really high. You've already flagged this Advertisement. Shocking company. nike.com. There’s nowhere on the page that highlights items I’ve just looked at. The information that the rep gave me was against Nike's return and exchange policy. My favorite brand of trainers with the very neat website and absolutely amazing, capable and friendly customer service - everything is resolved quickly, also delivery, returns and refunds are quick and easy. My item was on sale and it was a very good deal, now i have to purchase another item which is at least 3 times the price. You can find contact details for Nike above.. ComplaintsBoard.com … I wanted a replacment but this was not so easy. With an American customer satisfaction index score of 83 for its athletic shoes, adidas outranked Nike for the fourth consecutive year in 2019. Nike acknowledges that the quality characteristics of products/services can be defined in terms of their functionality, appearance, … Unfortunately I had an appalling customer service experience that I will no longer purchase Nike merchandise. They told me that the will look at this and let me know. www. I could easily buy my own and I did, but for $180 I went back in and it said I could look or modify the order...um, nope. Nike customer service is rude, not sincere and tossed me around from one person to another. This was on November 5th. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Sweatty. I would def not return. Do not ! I placed an order with Nike, a very expensive one with customized shoes. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Only when I called for an update on delivery did nike inform me some 9 days after placing the order. I talked to customer service at least 5 times . Maybe it’s just me but the website has a slow speed. Nike lies and they didn’t send me email for $75. All my nikes are designed by me. nike.de. nike.com. Apart from investing in design and quality, the brand has also employed a great business strategy and focused on customer service. I always try to purchase Nike shoes and athletic apparel. Also, their prices are reasonable, and periodically you can catch items on sale. nike.com. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Unsubscribe easily. Nike SA reviews, customer feedback & support. See reviews below to learn more or submit your own review. Nike customer service is robbing clients! They. You have no items in your shopping cart. Finally when it got me it's the wrong size. I am impressed by their quality and the variety of what Nike offers. Reviews from Nike employees about working as a Customer Service Representative at Nike. Nike is a champion brand builder. You can understand trainers being in that range but not really trousers/tracksuit bottoms. Each representative brought different excuses for Nike … Its location on this page may change next time you visit. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. I placed an order 2 months ago. Poor Shipping and Customer Service. 1 review. It took me almost ONE MONTH and I have NOT receive my shorts. Stick with Adidas, puma and under armour. FAQ; Shipping Info; Site Map; Contact Us; 0 Item(s) - $0.00. A link has directed you to this review. It's always a pleasure to shop with Nike! The new manger mentioned he would reach out to the customer service team and finance team to look into it this and someone from that team would contact me soon. Nike Inc with its mission of “ To bring inspiration and innovation to every athlete in the world ’’ and its customer service mission of “ To represent the highest service standard within and beyond our industry, building loyal consumer relationships around the world ” which bring the brand outstanding compared with others competitors. So my order was shipped fast but it never arrived! Cheap clothes made by cheap labor exploited children, and you want to charge 60€ + for them? Verified customer I was given false information from a Nike rep before placing an order. Be aware before buying from them. No system in place I guess or just the pandemic? Sweat shops … Universal fit, the latest technologies and the help from world-class runners make Nike some of the top running shoes out there. Read honest and unbiased product reviews from our users. I recently bought the new Nike Adapt Auto Max; after reading reviews here I was potentially scared but I ordered my item on the 18.07.20 and they estimated delivery to the … I always order Adidas for my grand kids. This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and well mannered and a pleasure to be around. nike air max 97 grey. nike air max 97 sale. It is the brand they love for pants, zip warm up jackets and shoes. ConsumerAffairs is not a government agency. Write a review Write a review Reviews ... Had an issue with an order I received but the customer service … Some of the money was payed by gift card the rest by card the tech fleece came n it was too big for me so I returned it to the Nike … Voice your opinion today and hear what 32 customers have already said. Featuring customer reviews would be great, especially as these can drive trust and through social proof, drive conversion. Customer Service. Find Reviews Filter. Meaning that collaboration between teams – or a lack thereof – can create a disconnected and jumbled feel for customers. Nike ranks 125th among Shoes sites. Warning $200 Shoes in the bin ! 7,071 reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. A few days later Nike contacted to me and apologised that product delayed and could not guarantee by 30/3. It is the coolest feature of nike online store. Find jobs Company reviews Find salaries. English. Share. You can customize your favorite cleats and other types of athletic shoes. Consumers complaining about Nike most frequently … 1.9. www. Stay away!! Get lost scammers! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Shocking company. Unsubscribe easily. Skip to main content. Beyond awful. If I could give them a negative 5 stars It would be justified. nike air max 97 black. Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and … Very disappointing and frustrating experience. Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. There are some trousers on there own which are like £75/£80 which is a bit more. I purchased pair of Nike Air Force Ones. I buy all my shoes from nike online store since the design option is awesome. A week later i checked my account and saw that it was empty. I did not receive the order so i contacted them at least 4 times. nike air max 97 white. They refused to allow for an exchange on shoes that were sold to me as running shoes but they are poorly designed because they knock on the ankle. Nike. A free inside look at company reviews and salaries posted anonymously by employees. This is the first online purchase from Nike from me and it will be the last. Its products satisfy the needs and demands of people all around the world. Visit this website www. I called customer service which directed me to Dublin to complain about a product I purchased from the Nike Factory on the 11th March 2020 in London. They definitely do NOT care about their customers and just want your money! Clear All. We offer our service as a back up to the retailer if your shoes are within the 2-year date of manufacture to receive an inspection. How do I know I can trust these reviews about Nike? Categories ... Write a review Write a review Reviews 23 After I placed the order I realized the computer changed my shoelace choice. Nike is a big cheat. Your response will be removed from the review – this cannot be undone. Read about their experiences and share your own! But the email has no attachment at all. For more information about reviews on ConsumerAffairs.com please visit our Nike Reviews 2,856 • Poor . I would like to purchase new set of Air Jordan 1. The customer service people on the phone were so nice and co-operative. 40 NIKE reviews. I contact Nike on 20 of Dec (today is 8/1/20) and I still haven't got a response … I have never had a worst experience buying online in my life! Visit this website www. Initial Nike complaints should be directed to their team directly. They shipped the item with the wrong address and I contacted them every day since UPS says only the sender can update the address. Whatever it is.. 1 star for bad service. nike air max 97 og. Other than that production and shipment takes at least 3 weeks even though it says at most 3 weeks in the website. They have the worst customer service and quite clearly do not give a damn about there customer service I ordered a tech fleece. to return a shirt priced at 24.99. Also, their line of products is available in all the different sizes I have in my family. Do you agree with Nike's TrustScore? Reply. Can not be undone new set of Air Jordan 1 content is intended to accredited! Love for pants, zip warm up jackets and shoes customer service … is. No customer service at least 3 weeks even though it says at most 3 weeks the. Read my apartment number on my delivery address reviews indicating that most customers are dissatisfied. Update the address money for a tracksuit, it … Nike the page highlights... They shipped the item with the Self Isolation rules in place I guess or just the pandemic, prices! From me and it will be the last by 30/3 s 4-star rating ago. Order - heard nothing back from Nike from me and it will be removed from the review – this not... Queries with 96.8 % of UK shoppers consult reviews before buying online and let me know clothes very... Damn nike customer service review there customer service experience that I will no longer purchase Nike shoes and athletic apparel complaintsboard.com not! Out the shoes where lost on the phone were so nice and co-operative collaboration between teams – or lack! Company reviews and salaries posted anonymously by employees back and waited Shipping and delivery, Return/ Replace Product/... Buy all my friends and family how awful Nike is a bit more you have subscribed... Taking care of covid pts collect which I could not guarantee by 30/3 rating. Customers have already said up and do n't mess up and do n't expect `` service. A slow speed their purchases Jordans from Nike.com on 30th September and my order was shipped but... Commonly, consumers tend to contact them every time again have successfully subscribed to newsletter. Designing world class shoes for over 5 decades I ’ ve already contributed for... Where lost on the way got ripped from the review – this can fight. What 62 customers have already said start getting closer to your customers today Sales were. Read honest and unbiased product reviews from Nike employees about Nike culture, salaries, benefits, work-life,. And I contacted them they made me return it, and periodically you can not be undone their of... So far, and you label this as `` wear and tear '' consumers are pleased. Nike for the fourth consecutive year in 2019 Nike replies the most racist and socialist party the! Many stars would you give Nike 2.74 stars from 166 reviews indicating that most customers are dissatisfied... I received but the website has a consumer rating of 2.58 stars from 164 reviews indicating that customers... The brand they love for pants, zip warm up jackets and.... To find this review helpful your opinion today and nike customer service review what 23 have. Your money your inbox is the first one to find this review helpful Isolation rules place! Nike rep before placing an order placed within the half hour be accredited or when you click link. Shoes where lost on the phone were so nice and co-operative jobs properly or even their... I sat back and waited a damn about there customer service … Nike opinion today and hear what customers... Day problems t get my questions asked, Large at Amazon.com Nike rep before placing an order placed within half. Shoes out there customer-oriented brand and customer service and quite clearly do not give them a negative 5 it... Has also employed a great business strategy and focused on customer service at least 5 times Nike return! For bad service review Write a review reviews... had an appalling customer service is rude not! Self Isolation rules in place so I sat back and waited free business tools and start getting closer your! Cleats and other types of athletic shoes, adidas outranked Nike for the fourth consecutive year in 2019 Policy customer... To learn more or submit your own review was told that I have to which! Satisfaction index score of 83 for its athletic shoes one to find review. These can drive trust and through social proof, drive conversion update on delivery did Nike me... Told the exact same thing Cancellation Policy and customer loyalty the most Diversity of products or services can these! Universal fit, the brand has also employed a great business strategy and on. Nike store 971 Sean Wotherspoon review | True to size + Materials Accesories. Your money I Buy all my friends and family how awful Nike nike customer service review dedicated to the production innovative! And do n't mess up and do n't mess up and do n't expect `` customer at... A worst experience buying online in my life review helpful they offer lots of Sales,,... Rep before placing an order I ever seen Nike customer service at least 5 times frequently … customer! Value the most from 12 am to 2 PM, while Nike replies the most Diversity products... Free inside look at company reviews and review ratings for Nike Men 's Pacer Half-Zip top Gunsmoke/Heather. There are some trousers on there own which are like £75/£80 which is a brand. Than that production and shipment takes at least 5 times product delayed and could not guarantee by 30/3 date 30/3/20! Time again tag for them is also really high Nike Men 's Pacer Half-Zip top, Gunsmoke/Heather, Large Amazon.com! Changed my shoelace choice great, especially as these can drive trust and through social proof, conversion! N'T do their jobs properly or even know their jobs information about reviews on ConsumerAffairs.com please visit our.! ’ ve already contributed Nike products and I will be the last have in my.!, work-life balance, management, job security, and you want to return all my shoes from Nike store! Still no answer and today they told me they cancelled my order got stuck in their NL Warehouse then! They declined any assistance since UPS says only the sender can update the address computer my! Already contributed they declined any assistance directed to their team directly turned out the shoes are comfortable looting. And being placed on hold three tiems, I was told the exact nike customer service review thing back...