The State of Professional Services: 2019 Annual report providing an overall snapshot of the professional services discipline based on benchmarking data and the hottest topics/trends of 2019. The ITSM community has moved forward in the past years. In ten years’ time, this industry will look significantly different than it does today even in spite of COVID-19. FREMONT, CA: IT Service Management (ITSM) —the craft of implementing, managing and delivering IT services to meet the need of an organization —ensures the appropriate mix of people, processes, and technology to provide value. ... the greatest market disruptors come … The sum of these three major trends means that the professional services world is undergoing a period of major change. Business and professional services trends shaping up for 2019. Emerging trends that are … Professional services firms in the United States generated nearly $2 trillion in combined revenue in 2018 (an 11 percent increase from 2017). The services industry saw many changes and trends across 2018 – some expected and others surprising. This year, the report covers distribution services. Industry Trends Stay current on the latest technology industry trends. ... Brett Medeiros Business and professional services (BPS) firms worldwide recognize the need to continue their evolution alongside – or better – in anticipation of economic changes, technological innovation and other trends. Anyone in the professional services industry already knows that businesses are facing a host of new challenges each year with 2020 being far from an exception. An injury or illness is considered to be work-related if an event or exposure in the work environment either caused or contributed to the … Jeanne Urich, managing director at Service Performance Insight (SPI), a global research and consulting organization, tackled these questions and more in a recent conversation with me. That same year, the U.S. professional services industry included 9.4 million jobs spread out over 1.2 … The market is forecast to register a 5.4% growth rate from 2016 to 2020, reaching almost $5 trillion. As this year’s 2019 Professional Services Benchmark puts it, “After all, without disruption and change, professional services would not exist, because clients would not need expert help to navigate new opportunities and landmines.” The past … What trends will affect the professional services industry in 2019? Recent Trends is the Commission’s annual report on U.S. services trade. Change is both a blessing and a curse for the global professional services industry. Evolution and disruption trends in professional services Flexible service models, strategic partnerships and innovative technologies are top trends across the services industry as we approach 2020. The professional services market is growing rapidly, according to the recently published report Professional Services Market Global Report 2017 by The Business Research Company. This section presents data for the industry on the number of workplace fatalities and the rates of workplace injuries and illnesses per 100 full-time workers in professional and business services. The ability to predict what 2019 will bring for services organizations can help prepare for the year ahead, but looking back on 2018 is equally important. How will industry leaders adjust to them? September 26, 2019 While clients more demanding of speed, quality, and agility from service providers, new, lean, digitally capable challengers are emerging in the sector, and resourcing models are being disrupted. It presents an overview of U.S. trade in services, and discusses market conditions, trade trends, and the industry outlook for logistics services, maritime services, retail services, and franchising services.